Mental health support in Bulgaria: helplines and where to start
Verified emergency and support numbers in Bulgaria — 112, the Red Cross psychosocial line, the child helpline — and how newcomers in Varna can find help.
⚖️ This page is general information, not medical advice. Rules change and depend on your situation: check the official sources below or ask a qualified professional.
If you or someone near you is in immediate danger, call 112 — it’s free, works 24/7 from any phone, and connects to ambulance, police and fire services. For everything that isn’t an emergency, Bulgaria has a few verified support lines, and Varna has doctors, psychologists and university services who can help. Asking for help is a sign of strength.
Verified numbers in Bulgaria
| Line | Number | Who it’s for |
|---|---|---|
| Emergency | 112 | Anyone in immediate danger — free, 24/7 |
| Bulgarian Red Cross psychosocial support | 0800 11 466 | Anyone in Bulgaria; listed by UNHCR as open daily 8:00–18:00 |
| National Child Helpline | 116 111 | Children, young people and carers — free, 24/7 |
| National hotline for victims of violence (Animus Association) | 0800 1 8676 | Anyone affected by abuse or violence |
We list only numbers we could confirm in at least two independent sources. Hours can change — if a line doesn’t answer, call 112 or go to an emergency department.
Non-urgent support in Varna
- Your GP (personal doctor): a good first step for ongoing low mood or anxiety and for a referral to a specialist.
- University support: if you’re a student, ask your international office or student services what psychological support they offer.
- Private psychologists and therapists: Varna has private practices; some work in English. Ask about language, price and whether sessions can be online.
Signs it’s time to reach out
- Low mood, anxiety or loneliness that lasts for weeks.
- Changes in sleep, appetite or energy that don’t pass.
- Struggling to study, work or get out of bed.
- Thoughts of harming yourself — in this case, call 112 now.
If you’re supporting a friend
Listen without judging, stay with them if they’re in danger, and help them contact a professional or 112. You don’t need the perfect words — showing up matters.
Language barrier?
If your Bulgarian is limited, stay calm and stay on the line, say your location clearly, and if possible ask someone nearby who speaks Bulgarian to help.
Always follow the guidance of health professionals.
Sources
Frequently asked questions
What number do I call in a mental health emergency in Bulgaria?
Call 112. It is free from any phone, works 24/7 and connects you to ambulance, police and fire services. You can also go to the nearest hospital emergency department.
Is there a free line to talk to someone in Bulgaria?
The Bulgarian Red Cross runs a psychosocial support line on 0800 11 466, listed by UNHCR as open every day from 8:00 to 18:00. Children and young people can call the National Child Helpline on 116 111 at any time.
How do I find a psychologist or psychiatrist in Varna?
Ask your GP (personal doctor) for a referral, use your university's student support services, or contact private practices directly. Ask in advance about language and prices.
